Some CMM Buzz Words...

Published 02 January 05 01:40 PM

Few days back, I participated in CBA-IPI Appraisal as FAR of my team. During the training sessions I have learnt a lot about CMM and its processes. Here is the list of Buzz Words which can be a good reading stuff for a CS person.

Non-Conformity: Non-conformity is a deviation from plans, standards, and Quality system etc.

Corrective & Preventive Action Process: The purpose of this procedure is to provide a procedure for implementing Corrective and Preventive Actions to eliminate the causes of actual or potential non-conformity.

Originator: The person who detects the problem/NC is responsible to

Report the problem/NC to QE function or to senior management through C&PA form.

Rectifier: (concerned person) is responsible to decide which type of action (Corrective or Preventive) will be taken.

SPC: (Statistical Process Control ) With the help of numbers & data we study the characteristics of our process in order to make it behave the way we want it to behave

PDCA: Plan ,Do ,Check ,Act

Quality Control: The operational techniques and activities that are used to fulfill requirements for quality.

      Check Sheets: Forms specially prepared to enable data to be collected simply by making check marks

·          Printed items to be checked

·          Facilitate data collection & its usage

·          Used for conformance of quality characteristics.

PPM: Process Performance Models are used for estimation and predicting the project’s performance against different critical sub processes.

SEI: (Software Engineering Institute)

CMM: (Capability Maturity Model)

A capability maturity model (CMM) contains the essential elements of effective processes for one or more disciplines. It also describes an evolutionary improvement path from ad hoc, immature processes to disciplined, mature processes with improved quality and effectiveness

Level 1-Initial (Adhoc) , Level 2-Repeatable (RM,SPP,SCM,SPTO,SQA) , Level 3-Defined (OPD,OPF,ISM,SPE,IC,PR,TP) Level 4-Mannaged (SQM,QPM), Level 5-Optimazed (Defect Prevention (DP), Technology Change Management (TCM), Process Change Management (PCM)

CMMI: (Capability Maturity Model Integration)

A process is a leverage point for an organization’s sustained improvement. The purpose of CMM Integration is to provide guidance for improving your organization’s processes and your ability to manage the development, acquisition, and maintenance of products or services

Level 1-Initial (Adhoc), Level 2-Managed (RM,PP,PMC,SAM,MA,PPQA,CM), Level 3-Defined (RD, TS ,PI ,Verification ,Validation ,OPF ,OPD ,OT , IPM ,RM , DAR), Level 4-Quantitatively Managed (OPP , QPM), Level 5-Optimizing (OID , CAR)

CBA-IPI: CMM Based Appraisal for Internal Process Improvement

Appraisal: In the CMMI Product Suite, an “appraisal” is an examination of one or more processes by a trained team of professionals using an appraisal reference model as the basis for determining strengths and weaknesses

C&PA form: Corrective and Preventive action Form

SVP: Schedule Variance Percentage

EDP: Effort Distributed Percentage

EEA: Effort Estimation Accuracy

PHP: Productive Hour Percentage

IRP: Implemented Requirement Percentage

PR: Profit Ratio

REP: Re-work Effort Percentage

ETO: Employee Turnover

SE: Service Efficiency

DRE: Defect Removal Efficiency

CP: Compliance Percentage

MTC: Mean Time To Close

MTBF: Mean Time Between Failure

CEA: Cost Estimation Accuracy

Process: A “process,” as used in the CMMI Product Suite, consists of activities that can be recognized as implementations of practices in a CMMI model. These activities can be mapped to one or more practices in CMMI process areas to allow a model to be useful for process improvement and process appraisal.

Quality Assurance: A planned and systematic means for assuring management that defined standards, practices, procedures, and methods of the process are applied.

Peer Review: The term “peer review” is used in the CMMI Product Suite instead of the term “work product inspection.” Essentially, these terms mean the same thing. A peer review is the review of work products performed by peers during development of the work products to identify defects for removal. 

SMP: Software Measurement Program

SPP: Software Project Plan

SPTO: Software Project Tracking & Oversight

Capable Process: A process that can satisfy its specified product quality, service quality, and process performance objectives

Causal Analysis: The analysis of defects to determine their cause

Base Measures: A distinct property or characteristic of an entity and the method for quantifying it.

Change Management: Judicious use of means to effect a change, or proposed change, on a product or service.

Common Cause of Process Variations: The variation of a process that exists because of normal and expected interactions among the components of a process

Configuration Audit: An audit conducted to verify that a configuration item conforms to a specified standard or requirement.

Configuration Baseline: The configuration information formally designated at a specific time during a product's or product component's life. Configuration baselines, plus approved changes from those baselines, constitute the current configuration information.

Configuration control: An element of configuration management consisting of the evaluation, coordination, approval or disapproval, and implementation of changes to configuration items after formal establishment of their configuration identification.

Configuration control board: A group of people responsible for evaluating and approving or disapproving proposed changes to configuration items, and for ensuring implementation of approved changes.

Verification: Verification confirms that work products properly reflect the requirements specified for them. In other words, verification ensures that “you built it right.”

Validation: Validation confirms that the product, as provided, will fulfill its intended use. In other words, validation ensures that “you built the right thing.” 

Goal: A “goal” is a required CMMI component that can be either a generic goal or a specific goal. When you see the word “goal” in a CMMI model, it always refers to model components (for example, generic goal, specific goal)

Document: A “document” is a collection of data, regardless of the medium on which it is recorded, that generally has permanence and can be read by humans or machines. So, documents include both paper and electronic documents

Defined Process: A “defined process” is a managed process that is tailored from the organization’s set of standard processes according to the organization’s tailoring guidelines; has a maintained process description; and contributes work products, measures, and other process-improvement information to the organizational process assets.

Corrective Action: Acts or deeds used to remedy a situation, remove an error, or adjust a condition.

COTS: Items that can be purchased from a commercial vendor. (COTS stand for “commercial off the shelf.”)

Customer: A “customer” is the party (individual, project, or organization) responsible for accepting the product or for authorizing payment. The customer is external to the project, but not necessarily external to the organization. The customer may be a higher level project. Customers are a subset of stakeholders.

Stakeholder: A “stakeholder” is a group or individual that is affected by or in some way accountable for the outcome of an undertaking. Stakeholders may include project members, suppliers, customers, end users, and others. 

Relevant Stakeholder: The term “relevant stakeholder” is used to designate a stakeholder that is identified for involvement in specified activities and is included in an appropriate plan. (See the Plan Stakeholder Involvement specific practice in the Project Planning process area and the Identify and Involve Relevant Stakeholders generic practice.)

Shared Vision: In the CMMI Product Suite, a “shared vision” is a common understanding of guiding principles including mission, objectives, expected behavior, values, and final outcomes, which are developed and used by a group, such as an organization, project, or team. Creating a shared vision requires that all people in the group have an opportunity to speak and be heard about what really matters to them. 

Discipline: The word “discipline,” when used in the CMMI Product Suite, refers to the bodies of knowledge available to you when selecting a CMMI model (e.g., systems engineering). The CMMI Product Team envisions that other bodies of knowledge will be integrated into the CMMI Framework. 

Work Product: The term “work product” is used throughout the CMMI Product Suite to mean any artifact produced by a process. These artifacts can include files, documents, and parts of the product, services, processes, specifications, and invoices.

 Special thanks goes to Mr Mathew Hunt for his efforts. He really is a special person :).


Fahad Khalil

by fahad
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