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Working with Medical Doctors

Few months ago I developed a small printing tool for one of the local hospital volunteer. From few days they are again contacting me to fix some issues they are facing. Here are my learned lessons.

  • Define scope of your participation in the scene; if computer’s hardware get some fault, naturally we should not be blamed.
  • Its hard to work with them
    • They don’t use internet and emails, so you have to go there physically
    • They don’t understand general computer usage terms; you have to correlate concepts with some medical thing so they can understand well
      • It was hard to explain why we need certain runtimes, components so that some software can work smoothly
    • They cannot install your software; no matter how easy your installation is; and how detailed documentation you hand them over; they just will not install your software and will always call you to come and install it on a new machine or system.
  • Don’t do volunteer work </smile> People start expecting more and may be you cannot manage it.

This is my personal experience with local doctors.

Published Wednesday, December 7, 2005 7:38 PM by khurram
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# re: Working with Medical Doctors

Wednesday, December 7, 2005 7:45 PM by fahad
hmmm... last point is most striking one :D
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